Sterling Hotel Dallas

Horrible Horrible Hotel, do NOT stay here!

The Sterling Hotel has tons of problems. The wifi, cable TV, etc are all having constant problems. The rooms have plumbing issues leading to mold, constantly A/C problems, the pool constantly is out of order, and lots theft and car breakins. Their security cameras have NOT been hooked up the last 3 years! The new manager, Tony Saporito, blows off complaints like the constant theft by housekeeping, many have gone to him and have moved out over the frustration of being blown off! I have spoken with 4 of them recently so if management would have acted on the thefts in the beginning, I wouldn't have gone throw this nightmare. It didn't seem to matter that I was a returning Extended Stay that had been with them for over 5 months. The independent owner said he'd handle it over 2 weeks ago but still nothing! I should have chosen a hotel chain with a corporate supervising it. Most hotels have insurance or would polygraph their housekeeping with this amount of complaints but nope! Court is the only option you will have after dealing with this hotel! I am filing for several hundreds of dollars after trying to get a resolution for over 4 weeks. This hassle is absolutely ridiculous!. This hotel room rents monthly for $499 to $699 a month! Lots of people here are in transition. -No refunds once you have paid for the month. FYI: The other review written by Deven C. was by a hotel employee who was working the business office until a year ago.

Lots of Rave Parties here!

If you are into the Raver scene, you can usually find some parties going on at this hotel, other than that, it is kinda out of the way, and not really a place you would want to stay for convenience.

Nice with only 1 problem...

Been on 2 different occasions. The 1st visit was excellent, had a good time downstairs at the bar watching the NBA All-Star game with my hubby. Plus a nice and friendly staff! Dont know what time it starts but there is also karoake as well, guessing after 10pm. My second visit was not as well with room accomidations, because the toilet had trouble flushing. Reasonable price for the distance away from the Downtown area.

Friendly and Helpful Staff

I stayed at the hotel a couple of times. The hotel staff is friendly and helpful. I especially enjoy the nightlife at the hotel in the bar and nightclub. I met a host of new friends and will return.